Close Brothers Mis-Sold Car Finance PCP Claims – Check
If You’re Owed Compensation
If you financed a vehicle through Close Brothers using a Personal Contract Purchase (PCP) or Hire Purchase (HP) agreement, you could be owed compensation. Thousands of customers have already received refunds for mis-sold car finance, and you might be eligible too.
Start your claim today with our free online checker.
Start Your Claim
Fully FCA-Regulated Claims Service


What is a Close Brothers Finance PCP Claim?
A Close Brothers finance claim refers to a compensation request for mis-sold car finance agreements. If you purchased a car through PCP or HP before January 2021, you may have unknowingly overpaid due to discretionary commission arrangements (DCA). These DCAs allowed dealers and lenders to manipulate interest rates, increasing their commission at your expense.
In January 2021, the Financial Conduct Authority (FCA) banned discretionary commissions, confirming that many finance agreements were unfair. Customers who took out loans through Close Brothers can now check their eligibility for refunds, with some claims exceeding £6,000.
Martin Lewis’ Car Finance Claim Quote
“In about 40% of car finance deals, there were hidden ‘discretionary commission arrangements’. This is where lenders allowed brokers & car dealers to up the interest to increase their commission – so you overpaid, without knowing.”
Online Close Brothers Mis-Sold Car Finance Payout Checker Calculator – Free Tool
Enter your finance details below, you could be owed thousands.
Mis-sold Car Finance Payout Calculator
*This is just an estimate. Your actual refund could be higher depending on your finance agreement.
Why Were Close Brothers Finance Agreements Mis-Sold?

Discretionary Commission Arrangements (DCA)
Dealers and brokers increased interest rates without informing customers, maximising their own commission at the borrower’s expense. Many borrowers overpaid thousands unknowingly.

Failure to Disclose Fees and Commission
The law requires full transparency on fees and commissions, but many lenders failed to disclose how much commission was added to the loan.

Higher-Than-Average Interest Rates
Interest rates varied significantly between borrowers, even when their credit profiles were similar. This discrepancy often resulted in borrowers paying more than necessary.

Lack of Proper Affordability Checks
Lenders were required to check whether the borrower could afford the repayments. However, many did not carry out adequate affordability checks, leading to financial hardship for consumers.
Are You Eligible for a Close Brothers Finance Refund?
To determine if you qualify for a Close Brothers PCP claim, check if any of the following apply:
- You financed a car through PCP or HP between 2007 and 2021.
- Your agreement included a higher-than-average interest rate.
- The lender or dealer did not disclose commissions.
- You paid excessive fees without understanding their purpose.
- Your lender failed to conduct affordability checks.
- You were pressured into taking finance with misleading terms.
Start your claim today with our free online checker.

How to Claim Your Close Brothers Refund?
Making a Close Brothers mis-sold car finance claim is straightforward.
Follow these simple steps to get started:

Check Your Eligibility
Use our Close Brothers refund checker to find out if you qualify for a claim. The tool scans agreements dating back to 2007 and provides an instant result.

Submit Your Claim
Once eligibility is confirmed, provide your finance details. Our legal team will prepare and submit your case to Close Brothers on your behalf.

Lender Acknowledges Your Complaint
Within 14 days, your lender should confirm receipt of your complaint and provide a response timeline.

Investigation and Resolution
The lender will investigate the claim, assessing the interest rates applied and commission arrangements.

Receive Your Refund
If your claim is successful, you could receive a refund covering overpaid interest, fees, and compensation for financial loss.
Mis-Sold Car Finance Scandal – The Truth About Close Brothers PCP Claims
The Close Brothers finance scandal is one of the biggest consumer finance controversies in the UK. Thousands of customers have discovered they were overcharged through inflated interest rates and undisclosed commissions. FCA investigations have already resulted in millions in refunds for affected borrowers.
Why Are Close Brothers Finance Claims So Common?
- 90% of new car finance agreements used PCP or HP.
- Over 11% of borrowers had discretionary commissions in their agreements.
- Many customers were unaware they had overpaid.

How Much Could You Reclaim from Close Brothers?
Your Close Brothers car finance refund depends on several factors, including:
Original loan amount
Interest rate charged
Term length
Overpayment due to commission inflation
Example Refund Calculation
Car Value | APR | Estimated Refund |
---|---|---|
£30,000 | 6.9% | £5,986 |
£20,000 | 5.5% | £4,200 |
£15,000 | 7.2% | £3,500 |
Use our Close Brothers refund calculator to get a personalised estimate.
Frequently Asked Questions About Close Brothers Claims
How do I know if I had a discretionary commission agreement (DCA)?
If your interest rate was higher than the market average, or your dealer did not disclose commissions, you likely had a DCA.
Can I claim for multiple cars financed through Close Brothers?
Yes, if you financed more than one vehicle through PCP or HP, you can submit multiple claims.
How long does it take to receive a refund from Close Brothers?
Once submitted, your Close Brothers refund claim typically takes between 8 to 12 weeks, depending on lender response times.
What if I need Close Brothers claim number?
If you need Close Brothers claim number or any other details related to your claim, contact our support team for assistance.
Is it free to make a claim?
Our service operates on a No Win, No Fee basis, meaning you pay nothing upfront. If your claim is successful, a standard fee of 30% + VAT applies.
Real Customers, Real Results – Hear from Our Clients
"Brilliant service from start to finish. I had no idea I was owed £3,200! Thanks to PCP-Claims.org, I got my money back hassle-free."
- Sarah L., Manchester
"I was skeptical at first, but I received a refund of over £5,400! The team made everything simple and stress-free."
- James B., Birmingham
"Highly professional service. They handled everything while keeping me updated. Definitely recommend it!"
- Emma T., London
Close Brothers Finance Compensation – Take Action Today
Don’t miss out on your chance to reclaim thousands in compensation. The FCA has extended complaint deadlines while investigations continue, but the sooner you act, the better.
